What is Local Coverage Adjustment?

Understanding our Local Coverage Adjustment

At Zen to Go, our goal is to bring our exceptional services from in-home massages directly to you, tailoring our approach to meet the unique demands of each area we serve. To support this adaptability, we have introduced a "Local Coverage Adjustment". This is an adjusted amount on top of our base prices, and varies depending on several factors such as specific locations, time of day and local market conditions.

Why introduce a Local Coverage Adjustment?

• Expanding the scope of service: In specific areas, serving our customers involves additional logistical efforts. This includes managing travel expenses, handling waiting times and hotel check-in processes, as well as increasing recruitment efforts to ensure the availability of our therapists.
• Availability during peak hours: We understand the importance of being available when you need us most. This setting encourages our therapists to offer their services in a flexible manner.
• Adapting to local market conditions: Different cities have varying economic conditions that affect living and market rates for wellness services. The Local Coverage Adjustment allows us to align our compensation with these local economic standards, ensuring a fair payment for our therapists.

Our commitment to fair and transparent pricing

We understand that clarity in pricing is crucial. Our goal is to provide transparent information on how the Local Coverage Adjustment is determined and applied. This commitment ensures that you, our valued customer, are always aware and understand the costs associated with our services.